[En] Orange Business Blogs

connecting technology blog

four steps to combatting cybercrime with crisis management

by Stewart Baines on 2012-05-14

As cybercrime runs rampant, reports of major cyber incidents and data breaches continue to dominate headlines and wreak havoc on organizations of every type – as this infographic shows.These breaches can have a potentially devastating effect on a company’s reputation or financial position. Yet too many organizations continue to treat these breaches as technical problems that require technical solutions.Bill Gates famously said that “a company needs to have good business reflexes, to be able to marshal its forces in a crisis or in response to any unplanned event”.Companies need to remain prepared for such cyber crises. This entails not only...

four steps to combatting cybercrime with crisis management

enterprising business blog

where's the support desk?

by Peter Glock on 2012-05-14

Like many highly mobile employees, I've been used to self-supporting over the years. With more of my colleagues also becoming BYOD-ers (Bring Your Own Device) I've seen a rise of a different kind of social network, based on supporting each other. Internally we have a thriving comunity of iDevice (and 'Droid) users who regularly swap tips on internal discussion forums, via mailing lists, and on internal and external social networks.The behaviour I'm now seeing is that a user will start from an assumption that any problem is their fault for not using the company standard, so fault finding takes the following...

where's the support desk?