Orange Business Services RealTimes
Real Issues - Real Solutions - Real Business

Accessibility - Legal Compliance and Standards


At Orange Business Services we are committed to serving all of our customers equally. Therefore we have undertaken the following actions to ensure equal access to our services from our website:
 
Standard fonts are used throughout the site for easy legibility.  Wherever possible, we use live text instead of graphics to reduce the download time of pages and increase your control.
 
The majority of our pages are designed so that they are without horizontal scrollbars when they are viewed at a screen resolution of 955x600 pixels.
 
All images, where appropriate, have an alternative text attribute. This means that when an image is conveying important information its content is described with an alternative text. If an image is used for decorative purposes only, the text attribute for the image will be left blank.

Where individual features make use of functions that do not comply with the W3C Web Content Accessibility Guidelines we have made sure that there are alternative routes provided to the information.
 
Style of navigation remains consistent through the websites.
 


We have attempted to comply specifically with:
 
Priority 1 guidelines of the W3C Web Content Accessibility Guidelines and, where possible.  Priority 2 guidelines. The elements covered by the Priority 3 guidelines are not, in most cases used by our sites, however as the sites develops such functions we will aim for compliance at this level. We are committed to a process of on-going improvement and are working to ensure all older content is made compliant with the provisions of the DDA and that all new content is developed under the guidelines outlined above.
 
Access Keys - Access Keys are keyboard shortcuts to common pages on a website. This website does not use Access Keys because evidence suggests that they interfere with the keyboard controls of many browsers and screen readers.
 
Scripting - Some parts of the website utilises JavaScript for certain functions, therefore this site is best used with JavaScript turned on.
 
PDF - Some of our longer documents are stored in "PDF" format, which requires the Adobe Acrobat Reader. You can download the reader for free from http://www.adobe.com/products/acrobat/readstep.html.  These documents are best viewed using Adobe 5.

Real Times June 09

Short news

Orange named Best Global Operator and Best Mobile Service Provider at World Communication Awards 2009

Orange and Sorin Group awarded Best Change-Maker for innovations in remote health monitoring and telemedicineOrange was awarded three of the telecom industry's highest accolades at the annual World Communication Awards (WCA), held in November in London. For the fourth consecutive year, Orange Business Services was awarded "Best Global Operator" and for the third time, Orange...

Read more
Orange Business Services ranks "World Class" with superior customer satisfaction as global data VPN and ICT service provider

Top ratings earned from Telemark in latest Global Data VPN Executive Briefing and ICT Service Supremacy reports. Orange Business Services received recognition from Telemark for its high customer satisfaction ratings as both a global data VPN service provider and an ICT service provider. In the latest Telemark Global data VPN Executive Briefing, Orange Business Services...

Read more
France Telecom received an overall "Strong Positive" rating in Gartner's Vendor Rating: France Telecom Group report

According to the report, a "Strong Positive" rating means that the vendor "is viewed as a provider of strategic products, services or solutions:  customers should continue with planned investments and potential customers should consider this vendor as a strong choice for strategic investments." "We are very pleased that France Telecom received a 'Strong Positive,' the...

Read more