Orange Business Services RealTimes
Real Issues - Real Solutions - Real Business

Opinion - Customer Opinion

How IT can create business value

DSC_6672s.jpgBy Dr. Norbert Kleinjohann, CIO, Siemens AG

Dr. Norbert Kleinjohann explains how Siemens is transforming its IT, moving away from bespoke solutions and customized software by deploying standardized solutions such as software-as-a-service.

The technology market is always evolving, and today is no exception. Companies are reassessing the way they consume IT in light of the growing commoditization of IT and the emergence of enterprise-grade software-as-a-service (SaaS) solutions.
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Opinion - Customer Opinion

Harnessing the power of joint innovation

Many companies are looking to innovation to help them navigate the stormy waters of the current economic turmoil. Real Times spoke to Jean-Francois Fava-Verde, head of innovation at Orange Business Services and Sébastien Fabre, head of innovation and planning at SITA (created and owned by the air transport community, SITA is the world's leading specialist in air transport communication & IT solutions) about how the two companies are jointly harnessing the power of innovation.
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Opinion - Customer Opinion

Securing the new mobile perimeter

Wilkins.jpgMobility has changed the way that people work, but security has not kept up with the rapid pace of change, warns Jason Wilkins. Employees on laptops can connect to the Internet and company network from just about anywhere. While the productivity benefits of this mobility are well documented, the security implications are perhaps less understood.

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Opinion - Customer Opinion

Making sense out of mobile

KilleenJohn.jpgMobile telephony has transformed how we communicate, by ensuring that people are no
longer out of touch when out of the office. However, its benefits come at a cost for
organizations if they struggle to deal with the complexity of a large mobile estate. In our first customer opinion, we speak to John Killeen, UPS Director of Global Network Systems, about how the world's largest package delivery company gained control of its mobile telephony.

What issues were you having with mobile telephony?

We were deploying mobile devices, such as cell phones, smartphones and air cards for laptops at an increasingly rapid rate. To cope with this phenomenal growth, we needed a way of exerting control over costs. We had no central control over mobile devices or spending, we didn't know what was being ordered, with whom it had been ordered, or what price plans people were on.



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Real Times March 2010

Short news

Orange named Best Global Operator and Best Mobile Service Provider at World Communication Awards 2009

Orange and Sorin Group awarded Best Change-Maker for innovations in remote health monitoring and telemedicineOrange was awarded three of the telecom industry's highest accolades at the annual World Communication Awards (WCA), held in November in London. For the fourth consecutive year, Orange Business Services was awarded "Best Global Operator" and for the third time, Orange...

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Orange Business Services ranks "World Class" with superior customer satisfaction as global data VPN and ICT service provider

Top ratings earned from Telemark in latest Global Data VPN Executive Briefing and ICT Service Supremacy reports. Orange Business Services received recognition from Telemark for its high customer satisfaction ratings as both a global data VPN service provider and an ICT service provider. In the latest Telemark Global data VPN Executive Briefing, Orange Business Services...

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France Telecom received an overall "Strong Positive" rating in Gartner's Vendor Rating: France Telecom Group report

According to the report, a "Strong Positive" rating means that the vendor "is viewed as a provider of strategic products, services or solutions:  customers should continue with planned investments and potential customers should consider this vendor as a strong choice for strategic investments." "We are very pleased that France Telecom received a 'Strong Positive,' the...

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