Orange Business Services RealTimes
Real Issues - Real Solutions - Real Business

Opinion - Consultant Profile

Theirry Zylberberg.jpgChanging population demographics and illness profiles mean that healthcare providers globally are facing significant challenges in delivering high-quality care to patients. And, as patient numbers rise, so do the costs. Can technology provide an answer? Real Times talks to Thierry Zylberberg, Executive Vice President, Orange Healthcare.

Opinion - Consultant Profile

U82217_en.jpgAt many companies, it's hard enough for executives to define what cloud computing could mean for the business next quarter. Defining what it could mean in ten years is even harder. Embracing this challenge is Thierry Coupaye, Senior Research Expert at Orange Labs, who has been working with colleagues across Orange to envision the ways in which cloud computing models might evolve.

Opinion - Consultant Profile

Vincent_Kelly_03.jpgBy Vincent Kelly, CIO, Orange Business Services

Managing the IT strategy for a 20,000 strong multinational company is a challenge in itself; but when you are the IT chief of a technology company, your decisions affect thousands of IT users. We talk to Vincent Kelly, CIO, Orange Business Services about how to align IT with the business.


Opinion - Guest Writer

Thumbnail image for Kelly-Matt.jpgIn my last column for this publication, I wrote about how the spadework of corporate compliance in the last several years has laid the foundation for larger attempts at true, enterprise-wide risk management. This edition, I want to talk about one particular challenge in achieving that next step: measuring risk and compliance, so you can understand whether all this work is actually amounting to anything.

That topic of measurement is fresh in my mind because I recently hosted an executive roundtable on the subject. Our 14 attendees - all high-level executives at large companies, serving as chief audit, risk or compliance officers of some kind - expressed remarkably similar frustrations, despite hailing from a wide range of industries.

Opinion - Customer Opinion

DSC_6672s.jpgBy Dr. Norbert Kleinjohann, CIO, Siemens AG

Dr. Norbert Kleinjohann explains how Siemens is transforming its IT, moving away from bespoke solutions and customized software by deploying standardized solutions such as software-as-a-service.


The technology market is always evolving, and today is no exception. Companies are reassessing the way they consume IT in light of the growing commoditization of IT and the emergence of enterprise-grade software-as-a-service (SaaS) solutions.

Opinion - Consultant Profile

yves5bis.jpgMany of the pressures that companies faced before the economic crisis are still there now. They need to be responsive everywhere and at any time, they need to differentiate themselves by creating innovative services, they need to embrace consumer technologies like social media and video and they have to do this all under the pressure of globalization. The key to solving these multiple challenges, says Yves Cany, Director of Marketing Solutions, Global Services at Orange Business Services, is real-time business.

Can you describe the concept of "real-time business?"

Real-time business uses IT solutions to deliver real-time services to employees, customers and business processes. For real-time working, this encompasses collaborative tools and anywhere-access to company data...

Opinion - Guest Writer

Kelly-Matt.jpgI imagine corporate executives are much like other human beings. Namely, they want to do their jobs--and do them well, promptly, and thoroughly, of course--and then go home.

No such luck. Increasingly, and I'm sure to many executives' dismay, they are trapped in jobs where they must, you know, think.

Opinion - Customer Opinion

Many companies are looking to innovation to help them navigate the stormy waters of the current economic turmoil. Real Times spoke to Jean-Francois Fava-Verde, head of innovation at Orange Business Services and Sébastien Fabre, head of innovation and planning at SITA (created and owned by the air transport community, SITA is the world's leading specialist in air transport communication & IT solutions) about how the two companies are jointly harnessing the power of innovation.

Opinion - Consultant Profile

EricGoldfarb.jpgCompanies should look to update their leadership training to produce executives who have a feel for business. Eric Goldfarb, CIO of management consultancy BearingPoint, suggests a multi-disciplinary approach.

enterprises is more about producing competent managers of current processes than creating executives with fresh vision and the skills to realize it. Traditional approaches to leadership development don't produce visionaries who inspire others, collaborate across organizational boundaries or deliver "game-changing" results amid organizational ambiguity.

Opinion - Guest Writer

SC Magazine is an intelligence source for information security and risk professionals.

In the last issue of Real Times, I wrote about the need for information security professionals to move out of the bunker, embrace new thinking and embed themselves into the business.

Since writing that piece, I have been on the road visiting conferences and expos in various countries, which I saw as a good opportunity to see whether my theories stand any chance of becoming reality.
Real Times March 2010

Short news

Orange named Best Global Operator and Best Mobile Service Provider at World Communication Awards 2009

Orange and Sorin Group awarded Best Change-Maker for innovations in remote health monitoring and telemedicineOrange was awarded three of the telecom industry's highest accolades at the annual World Communication Awards (WCA), held in November in London. For the fourth consecutive year, Orange Business Services was awarded "Best Global Operator" and for the third time, Orange...

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Orange Business Services ranks "World Class" with superior customer satisfaction as global data VPN and ICT service provider

Top ratings earned from Telemark in latest Global Data VPN Executive Briefing and ICT Service Supremacy reports. Orange Business Services received recognition from Telemark for its high customer satisfaction ratings as both a global data VPN service provider and an ICT service provider. In the latest Telemark Global data VPN Executive Briefing, Orange Business Services...

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France Telecom received an overall "Strong Positive" rating in Gartner's Vendor Rating: France Telecom Group report

According to the report, a "Strong Positive" rating means that the vendor "is viewed as a provider of strategic products, services or solutions:  customers should continue with planned investments and potential customers should consider this vendor as a strong choice for strategic investments." "We are very pleased that France Telecom received a 'Strong Positive,' the...

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